Rewards

Whilst we have made a great running tee last year (based on our participant's feedback ^^), we don't rest on our laurels!

 

Introducing you to BiiB's Premium Micro3D T-shirt!

 

Team Plaque - West Category (2,068km)

 

Team Plaque - East Category (2,607km)

Team Plaque - East + West Round Malaysia Category 4,675km (2,068 + 2,607km)

(For Mini Category - 46.75km, same design but "Mini" version)

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Specially for YOU

 

• T-shirt Team Name printing for East & West category finishers only.
• *Team Leader can opt for Team Logo printing to replace the Team Name, subject to the following:
  • Returning teams from 1963 Team Challenge (using the same team name) with minimum of 50 members in the team before 31 July 2019
  • New teams with minimum 100 members in the team before 31 July 2019.
  • Solid white colour printing only.

T-Shirt Size Chart

Special Referral Campaign

Between 20 Aug 2019 ~ 5 Sep 2019 (0000 GMT +8)

For participants in East / West / Mini Categories to inspire new runners to join any teams or category.

Cash voucher lucky draw by Sportlicious Malaysia

 

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Frequently Asked Questions

Q1. What is the reason my BiiB+ app is not tracking my run properly?

A1. It happens to some Android devices' battery optimization process and could be fixed by following these simple steps:

Click "Option" (the 3 dots at the bottom right corner of BiiB+ app) > "Check Device" > Select your phone brand > Follow the displayed instructions.

 

Other than that, the GPS signal may also be affected when there are tall buildings/mountains or roofed areas blocking the signal. You can use our Strava integration feature to link up with your Garmin, Suunto and other run tracking applications.

 

Q2. How do I submit my result if I am using a third party app?

A2. You can link up BiiB with Strava from getbiib.com/me or do a manual submission. Screenshot your run and submit it via the runner dashboard after logging into your account.

 

 

Q3. How do I submit my result if I am using the BiiB+ app?

A3. Sign in using your registered email address. All your activities tracked within the event period will be automatically synced with the team/individual progress of the challenge. Make sure you have an active internet connection to sync the activity.

 

 

Q4. When is the last day to submit the result? Do I need to submit the result daily?

A4. Last day for result submission is 22nd September 2019 23:59:59 (GMT+8). You are required to submit the result within 72 hours after your run/walk is tracked.

 

Q5. Can I collect mileage on treadmill?

A5. Yes you can. A manual submission is required. Follow the instruction in A2 for submission.

 

Q6. Is it limited to outdoor runs only?

A6. No. You can run either outdoor (must be GPS tracked) or indoor using treadmill. Step counter results are not accepted.

 

Note: BiiB+ app can only track outdoor run due to gps limitations.

 

Q7. Is walking counted?

A7. Of course! The aim of this event is to motivate participants to stay active. It doesn't matter whether you're fast or slow.

 

Q8. If I join after the event has started, will my mileage collected before the participation date count?

A8. Yes but up to the last 3 days only. Manual submission is required if the activities are tracked using a third party tracker.

 

Q9. How does the system track the team mileage and how often is the system updated?

A9. The system is built to sum up all mileages logged by each team member right after a successful sync (LIVE)/submission. You can view it either in the BiiB+ App under "Event" (second tab from the left) or via the personal running dashboard at getBiiB.com/me.

 

Q10. Who is eligible to participate in this event?

A10. This event is open to everyone, inside or outside Malaysia.

 

Q11. Can I run outside of Malaysia?

A11. Yes you can. However, we only provide free shipping services to Malaysia addresses.

 

Q12. What if I want my reward to be shipped outside of Malaysia?

A12. Yes you can by selecting Oversea category during the registration with the additional shipping charge of RM18.

 

Q13. When will the reward reach me?

A13. The finisher items will be shipped out to all our Finishers within 30 working days from the end date of the challenge.

NOTE: Returned reward process of second shipping and self - collection will end at 12pm, 16 August 2020

 

Q14. If I decide to not run, can I get a refund?

A14. No. The participation fee is NOT refundable.

 

Q15. Can I still get the reward if I did not finish the challenge?

A15. No.

 

Q16. Can I request to send my finisher item to someone else?

A16. The finisher item will be delivered to the shipping address provided during registration of the event. If you would like to send it to someone else, please enter his/her address during registration.

 

We would like to recommend that the shipping address is your office, or a location where someone is on standby to receive your parcel.

 

Q17. Can I change my t-shirt size and shipping address after registration?

A17. No. No changes are allowed after registration.

 

Q18. What if I missed the delivery and exceeded the grace period?

A18. The parcel will be sent back to us. You can either self-collect from our office or contact us to arrange for a second shipment (additional charges will apply).

 

Q19. Can I change my team after registration?

A19. No, changing of teams are not allowed. 

 

Q20. Why don't I receive any information from BiiB?

A20. Please check your inbox or spam mail folder after successful registration. Announcements and updates will be informed through email.

 

 

Contact Us

For more enquiries on this event, please contact [email protected]

For technical issues with registration, please contact [email protected]