R1: Participants are only allowed to sync active steps.

R2: No manual submission of steps will be accepted. All steps results must come in through third party apps which is Google Fit, Huawei Health (Huawei Mobile Devices) or Apple Health (iOS).

R3: Participants to ensure that all steps are;

• Synced within 7 days after they have been collected.
• Synced before the event ends on Tuesday, 31 December 2024 (23:59:00 GMT +8). Late sync shall not be accepted.

See full list of Rules in the ‘Submission of results’ section in the Terms and Conditions.

For general and technical questions, please visit  General & Technical FAQ

For event related FAQ, please refer below:

Q1 : When is the last time to sync my steps?
A1 : Steps syncing is required to be done before event ends on Tuesday, 31 December 2024 (23:59:00 GMT +8). 

Q2 : Who is eligible to participate in this event?
A2 : This event is open to anyone anywhere.

Q3 : Will my steps be collected before the event date count?
A3 : No, your steps will be collected from the date and time the event starts and after you have successfully registered.

Q4 : What do I do if I entered the wrong information during registration?
A4 : Please email us at [email protected] with the changes you want to make. We will get back to you as soon as possible within 3 working days, our business hours are Monday to Friday, 10am to 5pm (excluding Public Holidays).