Learn More About The Program
Whatsapp Life Engineering to find out more:
50 FOR A MIL. - Run For Life
Is brought to you by:
Life Engineering Is The First Medical Cost Crowd Sharing Platform in Malaysia.
It is a Shariah Compliant Program
Crowd Care Sdn. Bhd (1189764-X)
For Life Engineering Program Enquiry:
E: [email protected]
(Mon – Fri, 9am – 6pm)
Q1. What is the reason my BiiB+ app is not tracking my run properly?
A1. It happens to some Android devices' battery optimization process and could be fixed by following these simple steps;
Click "Option" (the 3 dots at the bottom right corner of BiiB+ app) > "Check Device" > Select your phone brand > Follow the displayed instructions.
Other than that, GPS signal might also get affected by the environment when there are tall buildings/mountains or roofed area blocking the signal. You can also use our Strava integration feature to link up with your Garmin, Suunto and other run tracking applications.
Q2. How to submit my result if I am using third party app?
A2. You can link up BiiB
or a manual submission of screenshot after log into our runner dashboard is required.
Q3. How to submit my result if I am using BiiB+ app?
A3. If you're signing in using the registered email address, all your activities tracked between the event period will be automatically synced with the team/individual progress of the challenge. Make sure you have an active internet connection to sync the activity.
Q4. When is the last day to submit the result? Do I need to submit the result daily?
A4. Last day for result submission is on 31st May 2019 23:59:59 (GMT+8). It is recommended to submit right after your run.
Q5. Can I collect mileage on treadmill?
A5. Yes you can. A manual submission is required. Follow the instruction in A2 for submission.
Q6. Is it limited to outdoor run only?
A6. No. You can run either outdoor (must be GPS tracked) or indoor using treadmill. A step counter result is not acceptable.
Note: BiiB+ app can only track outdoor run due to gps limitations.
Q7. Is walking counted?
A7. Of course! The aim of this event is to motivate participants to stay active. It doesn't matter whether you're fast or slow.
Q8. If I join after the event started, will my mileage collected before the joining date counted?
A8. Yes. As long as it is properly tracked and fall inside the event period. Manual submission is required if the activities are tracked using third party tracker.
Q9. How the system tracks the team mileage and how often is the update?
A9. System is built to add up all the mileage logged by the team member right after the success sync (LIVE). The mileage display will update as soon as someone in the team has finish a run/walk with a successful sync or submission. You can view it either in BiiB+ App, under event (second tab from the left) or via personal running dashboard at getBiiB.com/me
Q10. Who is eligible to participate in this event?
A10. This event is open to all Malaysian with a valid Malaysian Identification (NRIC)
Q11. Can I run outside of Malaysia?
A11. Yes you can, as long you register with a valid Malaysian Identification.
Q12. Detailed info of the 3 (Three) Months Coverage from Life Engineering for participants?
a. RM1,000,000 medical inpatient cost crowd share limit. Within this 3 months, the participant (Sharer) is eligible for medical expenses crowd sharing except any medical case classified as specific illnesses (Please refer to program guideline https://www.lifeengineering.my/ProgramGuideline.pdf, section 7.4.3.vi)
b. RM5,000 bereavement payment if in the event of death.
Q13. What happens after the 3 (Three) Months Coverage Period?
A13. The participant is required to top up his/her sharing deposit in the program. (For more details, please contact to Life Engineering customer service at 03-62428884)
Q14. If I decide to not run, can I get a refund?
A14. Participation Fee is not refundable
Q15. Can I still get the reward if I did not finish the challenge?
A15. Reward is only for who finish 50km for 2 months. However, if you miss the 1st month target distance, you can run additional distance in the second month to total up the 50km distance for both month's challenge.
Q16. Can I transfer my reward to others?
A15. Cannot. The reward is only given to the participant only (record based on personal identity, NRIC)
Q17. Why don't I receive any information from BiiB?
A17. Please check your email or spam mail folder for our email after successful registration. Announcement and update will be informed through email.